Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
The people seem very dedicated to grout. They were good, professional and they like their business. One should make sure to have a good idea about the quote. They were here on time.
We never liked staying on the first floor due to the dirty grout lines. After they are done with cleaning and changing the color of the grout lines, the room feels clean and welcoming. The two young men were nice and did a good job.
From the initial estimate to the finish of the job Sir Grout was really great. Ann Pozdol came out one evening to do the estimate and she was very knowledgeable and helpful. She gave an honest assessment of what needed to be done. The grout on our main bathroom floor had come up and the caulking in the shower was completely cracked, also mold was in the grout of the shower/bath walls. The price seemed a little high to me, but I have never had work like this done. I did some research and it looks like the price was pretty standard. Also, it is under warranty for a year so that is great. Eddie came out and did the work with another man. Both were very polite and professional and the bathroom looked really great afterwards. They really took the time to make sure the grout was the right color and match. The caulking sagged slightly after 24 hours and I called Sir Grout and they came out and fixed it. Eddie was very helpful and even had a lot of tips for taking care of my file in the future. It was an education in addition to lovely work getting done. I would definitely hire them again.
Great! They arrived when they said they would. Did the work very professionally and in a timely manner. They cleaned up nicely behind themselves. A few days after they finished, my wife and I noticed that the foyer floor was not as highly polished as previously. When I brought it to Dans' attention he explained they typically polish marble to about 80% of it's luster unless the customer asks for it to be very highly polished. We did want it highly polished. Within a couple of days Dan sent Alex out who polished it up to our satisfaction. There was no additional charge. While I wish we did not have to have the extra service call, in my opinion, it is instructive in how Dan handles customer service and misunderstandings. He is the kind of person I prefer to do business with. I cannot too highly recommend Dan, the owner and Alex, the tech.
We are very pleased with how everything looked and have been very pleased with the results to date. Dan also followed up with us personally after the work was completed, to ensure that we were satisfied. All in all, a very good and easy experience.
I was surprised when one man arrived to do the job. I thought the job was a lot of square footage for one person to handle. Anyway he went right to work and by early afternoon my floors looked like new. I'm going to have them clean the grout in the MBR and replace some tiles. Sir Grout did a fantastic job. I highly recommend them.
I needed my kitchen floor regrouted. The owner Dan came out accessed what I wanted/needed to be done. I did not like my kitchen floor before they added the grout, now I love it. It now looks seamless which is exactly what I wanted. I could not be happier. They also recaulked above my granite, and matched it exactly. Michael and Alex were on time and very hard workers and stressed that they wanted me thrilled with the service. I will use them for future projects.
Sir Grout did a cleaning and regrouting of my condo bathroom and they were terrific. Ann came out to scope out the job and gave me a thorough estimate. She explained the process and helped plan the installation of grab bars in the shower that we wanted to add. When Dan's team arrive, they were totally professional. No mess, no fuss. I had to leave for a doctor's appointment during the installation but Eddie, the job foreman, figured out how to take photos of the grab bar placement and sent them to me for approval. Pretty cool!
The job turned out beautifully. Excellent workmanship and bathroom looks brand new gorgeous! I would highly recommend Sir Grout to my friends and family! As a landlord for the past twenty years, they are some of the best, most competent workmen I've had the pleasure of working with. Thanks Sir Grout!
On the day of the work, Micheal showed up on time and ready to go. He was friendly and professional. He performed the work within the time quoted, even an hour early. Besides the fact that they saved me from having to completely re-tile the floor, the bathroom is now gleaming and bright. Excellent work.
They were great! The service technician we had was so meticulous. It's absolute gorgeous. We have bad hard water and it looks brand new now.
That's okay, we do. Schedule your free quote and we will inspect your tile, grout and natural stone surfaces and provide a recommendation to look like new again.
For your convenience, below shows the various counties and cities where we provide service:
Cook, Illinois
Dupage, Illinois
Kane, Illinois
Lake, Illinois
Will, Illinois
