They made the limestone floor in my kitchen look new again. The technician was personable and pleasant, offered to take off his shoes, and wore a mask. Highly recommended.
Man, where do I even start. I guess some background may help.
We recently moved into our first home. It's a nice home, but at 20 years old it definitely has needed it's fair share of TLC. We opted to redo half our master bathroom, hoping to refurbish/refinish the existing marble tile on the shower and bathtub. Once the renovation was done, I could really tell what poor shape the remainder of the bathroom was in and was pretty bummed out. Grout was cracking, there was quite a bit of mold under some of the caulking, and overall just did not look great against the brand new half.
I had Sir Grout in mind from the gentleman who did our home inspection. I mentioned the plans for the half-remodel/half-refurbish and re-grout, and he mentioned he had just used them and was thrilled with the work. I'm SO glad he recommended them.
I initially did a virtual consultation with Ann. She was extremely accommodating to my chaotic schedule and even took my call after hours, after I accidentally blew past our original appointment time since we were moving earlier that day. I sincerely appreciated it.
Today Mario came out to do the work. I will say I was a worried first time homeowner, panicked about everything, dealing with all sorts of (good and bad) services in and out of the home, you just really don't know what to expect. I had feverishly reviewed all the Yelp reviews ahead of today and of course the few negative outliers were enough to make me second guess the decision.
I'm really glad though that I went through with it in the end, Mario was amazing! Apart from just being genuinely nice (he brought in a heavy package I didn't notice FedEx had dropped off when I was working, many would have just walked past it), he also really showed he cared about my home. He put shoe covers on every time he walked inside (something that I've found many services will not do), he was careful not to ding any walls (I had mentioned they were fairly freshly painted), and he cleaned up everything to a T (and I'm quite a picky customer).
The shower and tub went so well that I asked if he could take a look at some other areas of the house and let me know if it's something they could manage. I was in luck that he was able to stick around a little longer and get these extra areas too, including the foyer and guest bathroom. Saves me having to schedule another appointment and all seriously look ah-mazing.
I'll admit they're not the cheapest, but my 20-year-old shower and tub look basically brand new, my foyer sparkling, and the guest bathroom got a much needed mini-facelift. All around worth every penny I paid, and it was all done in a single day. I'll try to remember to post an update in a few months on how things are holding up.
Before leaving, Mario explained maintenance instructions and answered another million questions from me. I'm seriously so impressed that I only wish every company I hire resulted in as pleasant of an experience and had workers as great as Mario!
I don't have many before pictures, but the after shots speak for themselves. Happy to answer any direct messages about my experience if anyone is still on the fence.
I just want to thank you for the beautiful job on my bathrooms. Chase brightened up the caulk in our lower-level bathroom beautifully. Juan expertly and painstakingly matched the color in our main bedroom and children's bath. I am so pleased with the end result. I would absolutely recommend Sir Grout!
Juan did a great job! Looks better than new. He was very professional, arrived on time and completed the work on time.
I used Sir Grout to repolish and seal my marble kitchen island and limestone fireplace. They did a fantastic job, both are 10 years old but look like new. Literally, EVERY stain came out. About 2 weeks after Sir Grout was here, we got a HUGE, glaring coffee stain on the kitchen island. I immediately called Sir Grout and within 24 hours they let me know that they would send someone over to polish it out for free. They came and my island is back to looking like new. Everyone I encountered was super friendly. Getting an estimate via FaceTime was easy and the technician was a pro. I will be using them again and would highly recommend them!
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