Fantastic job it was such a breath of fresh air to shower in my spotless clean shower that Kevin worked on. I highly recommend the company without any reservations to anybody. The entire team was most professional and easy to work with.
I own a residential interior design / build company. For over 27 years client satisfaction has been my number one goal. For that reason I consider myself very fortunate to work with Dan Lundstedt's company Sir Grout of Chicago. They are an example of a first rate business with an unwavering commitment to integrity and excellence in customer service. Their entire team work together to consistently provide a positive, professional, delivery of excellent service. Their field technicians, like Kevin for instance, are patient, hardworking and thorough. Their management and office support staff are efficient, helpful, kind and conscientious.
Nick and partner were highly professional and obviously take pride in their work, and strive for the best results possible. We will definitely use this service again.
Worth every dime and it took a lot of dimes to get this job done! On time, everything looks BRAND SPANKING NEW, and even though Sir Grout prices are a little high, the workmanship was outstanding. Saved me many hours of back pain in a DIY job that I'm sure would not turned out nearly as well as their product.
We had Sir Grout do polishing and sealing of our kitchen granite countertop. The counter was 9 years old and had never been re-sealed since it was new. Ryan came out, did a thorough assessment, explained what he recommended to do, and provided a quote for the work. The job was scheduled quickly, and the price was reasonable.
On the day of service, our technician called to let me know he would arrive about an hour early. He was there as promised, and he completed the work in less than 90 minutes. The counter top was noticeably smoother after it was done. Our tech informed us what care should be taken during the first 24 hours (no washing). He said that no additional refinishing work should be required for at least 10 years.
All in all, the work provided by Sir Grout was flawless, and there were no delays or surprises. I would recommend Sir Grout for anyone looking for tile or countertop re-finishing work.
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