Below are various video and written testimonials of satisfied customers.
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Fantastic job it was such a breath of fresh air to shower in my spotless clean shower that Kevin worked on. I highly recommend the company without any reservations to anybody. The entire team was most professional and easy to work with.
I own a residential interior design / build company. For over 27 years client satisfaction has been my number one goal. For that reason I consider myself very fortunate to work with Dan Lundstedt's company Sir Grout of Chicago. They are an example of a first rate business with an unwavering commitment to integrity and excellence in customer service. Their entire team work together to consistently provide a positive, professional, delivery of excellent service. Their field technicians, like Kevin for instance, are patient, hardworking and thorough. Their management and office support staff are efficient, helpful, kind and conscientious.
Nick and partner were highly professional and obviously take pride in their work, and strive for the best results possible. We will definitely use this service again.
Worth every dime and it took a lot of dimes to get this job done! On time, everything looks BRAND SPANKING NEW, and even though Sir Grout prices are a little high, the workmanship was outstanding. Saved me many hours of back pain in a DIY job that I'm sure would not turned out nearly as well as their product.
We had Sir Grout do polishing and sealing of our kitchen granite countertop. The counter was 9 years old and had never been re-sealed since it was new. Ryan came out, did a thorough assessment, explained what he recommended to do, and provided a quote for the work. The job was scheduled quickly, and the price was reasonable.
On the day of service, our technician called to let me know he would arrive about an hour early. He was there as promised, and he completed the work in less than 90 minutes. The counter top was noticeably smoother after it was done. Our tech informed us what care should be taken during the first 24 hours (no washing). He said that no additional refinishing work should be required for at least 10 years.
All in all, the work provided by Sir Grout was flawless, and there were no delays or surprises. I would recommend Sir Grout for anyone looking for tile or countertop re-finishing work.
I did know what to expect, but was very impressed with the service and the results. Our tile looks like we just bought it, and if possible "even better!". The care and time that Andrew and Josh took with their work ethic/interest in doing a high quality job was very evident, and surpassed whatever expectations I had. I highly recommend Sir Grout without any reservation.
The technician, Trey, did an amazing job. Everything was clean and even, and Trey's choice of grout to fix the surround was a perfect match. I'm very pleased and would definitely choose Sir Grout again.
I found Sir Grout by looking online and reading reviews. Their overwhelmingly positive reviews prompted me to give them a call. Their response time, knowledgeable estimator, and clear and thorough communication about their services, costs and policies were admirable. I ended up scheduling them twice for service and they were excellent. My vintage powder room that has tile on the walls and floor and a marble counter top that was dull and stained now sparkles.
The estimator Ann and both technicians Eddie and Jasmin cautioned me about the stains on the marble which are very old. I listened to them and did not have any unrealistic expectations. The stains did not come out but they did lighten up and with the entire counter top cleaned and polished and all of the tile cleaned, re-grouted and sealed it all looks fantastic. I am very happy that I have found such a good company. Each person I dealt with was very knowledgeable and professional but also very personable. Each of them arrived promptly and gave me ample time to ask them questions. Good customer service is obviously a priority for Sir Grout. I will hire them again in the future.
Carlos was great! He explained everything and did a meticulous job. I am very satisfied and recommend them highly.
I used this service for the first time and very pleased with the work. Kevin was excellent and will recommend to my friends.
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