Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
The job went well, The worker showed up on time and completed the job with the single visit. After about 6 months, there was one very small area that had mildew. My guess is that the spot was missed. Dan sent me an email in July asking if I was satisfied with the job. Overall, I was satisfied since the grout looked as good as new except for the small area I mentioned above. A few days after I sent my reply, I received a call from Sir Grout asking to schedule a touch-up visit. This worker also showed up on time and was able to complete the touch-up in about 10 minutes. This was covered under warranty/no charge. I'm very impressed with the level of service provided by Sir Grout and wish I had engaged them originally. I highly recommend them.
We had Sir Grout restore our natural stone steam shower yesterday and the entire process was fantastic. From the estimate to the job itself, they really listened to our concerns, worked within our budget and were very open and honest in their communication. We had a scheduling issue arise with an unexpected health emergency and needed to reschedule our appointment last minute. They were extremely kind and accommodating and did not hesitate to help us. Jasmin was the technician who completed the job and he was AMAZING. He clearly is very good at his job and knows these surfaces very well. He gave us many good maintenance tips and made sure we were satisfied 100% before leaving. I would use Sir Grout again in a heartbeat. I love our shower again!
We had Sir Grout restore our natural stone steam shower yesterday and the entire process was fantastic. From the estimate to the job itself, they really listened to our concerns, worked within our budget and were very open and honest in their communication. We had a scheduling issue arise with an unexpected health emergency and needed to reschedule our appointment last minute. They were extremely kind and accommodating and did not hesitate to help us. The technician who completed the job was AMAZING. He clearly is very good at his job and knows these surfaces very well. He gave us many good maintenance tips and made sure we were satisfied 100% before leaving. I would use Sir Grout again in a heartbeat--I love our shower again!!!
I have a decade old condo in downtown Chicago and needed some long overdue maintenance including new grout for two showers and Yelp did good to steer me to Sir Grout. Working with them was friendly, easy and most of all quality work done which I'm very satisfied about. What I really appreciate is after the work was finished I got a follow up email from the owner of Sir Grout to make sure I was satisfied and also a month later an additional follow up to really make sure. A lot of companies talk about good customer service and standing behind their work but Sir Grout really does. All the work was done right and I've been very satisfied, but I appreciate them asking.
If you need grout, get it done right with Sir Grout. This company does good work at a fair price and makes sure clients are satisfied.
The work your company did was great! I had the work done on a house I was selling. It sold 3 days after going on the market and I know cleaning up the grout was part of the reason it sold so quickly!
Ann came out to look at the area that I wanted restored. Ann was on time, went over the entire procedure step by step and gave me a proposal before she left. She knows the business and was able to explain in detail the process. We set up a date and time for the work to be done. The 2 specialists that came out to do the work were also on time. Worked diligently until the job was completed. They were great. They went over everything with me before they started and after the work was completed. I would definitely use Sir Grout again and also recommend them to friends.
Sir Grout, I LOVE YOU!!! I was so disappointed in the tile/grout job that our contractor recently completed, but you made it perfect.
Called in and got a fast estimate appointment with the office manager, met with Dan who came and provided me with a reasonable priced estimate. He was very informative and answered all my questions in a way that made me feel confident in their line of work. Work was scheduled quickly like not even 3 days later i had the technician Eddie and Carlos out and they were amazing guys who obviously know what they are doing. They worked quickly and made sure to show me everything before they left and even cleaned up after themselves which is good cause I've had services from other companies and they always leave a mess. I would definitely recommend Sir Grout to everyone I know! Thank you so much.
I called Sir Grout because water was leaking when we showered. They were courteous and were able to come to assess the situation pretty quickly. The worker was also professional and efficient. When we found that not all of the leakage had stopped, the owner came out to inspect and touch up the work within days, which we greatly appreciated. So far, no leaks.
That's okay, we do. Schedule your free quote and we will inspect your tile, grout and natural stone surfaces and provide a recommendation to look like new again.
For your convenience, below shows the various counties and cities where we provide service:
Cook, Illinois
Dupage, Illinois
Kane, Illinois
Lake, Illinois
Will, Illinois
