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Testimonials

Below are various video and written testimonials of satisfied customers.

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Written Testimonials

Carol O - Oak Park, ILSeptember 03, 2013

Sir Grout initially came to our home to evaluate the shower stall and provide an estimate. The explanation was thorough and detailed with the manager spending as much time as was required to answer questions. On the day of service, I was not home but my friend Fred was there to observe and provide assistance. Fred advised that, as Sir Grout had indicated, the repair work required 5-6 hours. The process was thorough and the result was impressive. The tile and grout looked new - better than I'd imagined. Not quite one year later, the shower still looks amazing.

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Lori B - Oak Park, ILAugust 18, 2013

Owner, Dan Lundstedt, came out and gave us a very detailed breakdown quote, as well as what to expect on the day the work was to be done. We were told work would take 8 to 10 hours. That we did not have to stay home the whole day (just let the worker in & be there upon completion). I was contacted via email to confirm the appointment. The appt was scheduled for a Saturday and Eddie promptly showed up at 8 a.m. ready to go. We previously pulled all items out of the bathroom the night before, so he was able to get right to work. I cannot stress just how conscientious Eddie was. We were able to come & go during the day. Each time Eddie went to the next step in his process, he invited us in to view what he'd done & was going to do next. Being the 3rd owner of this particular condo unit, we were well aware of the cracking grout, trace amounts of mildew & mold. What we thought was a darker grout on our floor turned out to be ground in dirt. Eddie was able to clean & color match our grout. The other impressive thing about Eddie was his insistence that the job wouldn't be done or right until he & we were happy. We were so impressed with the final results. For us, the most impressive thing is our master bath looks like a brand new bathroom remodel! The tile is amazing. We could not be happier with our experience with Dan, Eddie & Sir Grout. We highly recommend Dan & his crew for any tile needs.

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Lori - Chicago, ILAugust 06, 2013

Eddie finished and we cannot be happier!!!!!! What a conscientious, courteous and amazing guy he is. He was not happy until our bathroom met his expectations. We are just so pleased with the bathroom and him! I can't enough great things about Eddie and his workmanship. Warmest Regards!

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Melissa Mason - Chicago, ILAugust 06, 2013

Hi Dan,

I just wanted to let you know how happy we are with all of the work that your technicians performed in my home. We were so happy with all the technicians and their work, but Eddie was really exceptional. He really took the time to explain what he was doing and was just overall a really friendly guy. We will definitely recommend your services to our friends!

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Roz I - Chicago, ILJuly 29, 2013

Sir Grout did a really wonderful job on the grout on the floor in all three of my bathrooms. The bathrooms look new and the floors themselves are so clean and fresh. His workers were prompt, polite, got the job done in a few hours and cleaned up. I highly recommend him. Take care.

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Bob R - Des Plaines, ILJuly 15, 2013

This was a new project for me and I had no idea how much it would cost. My grout was discolored from years of hard water, and I had started to lose the battle with mold and mildew around the tub. I got three estimates, and Sir Grout had the best price and reputation for the job. I had an in-home consultation and got a written estimate on the spot. Once I picked Sir Grout, the work was scheduled and completed quickly. The repairing and patching necessary was extensive, so I pretty much got all new grout in the shower and they cleaned and re-caulked the rest of the bathroom. They finished the whole project in about 4 hours, with very little mess. Probably the best part, other than a clean and sanitary shower, is they gave me some sealant and instructions on how to keep it looking great.
Following their tips, the caulk and grout still looks as good as the day they finished the job more that a year later!
To my surprise, they contacted me recently to see how their work was holding up. They do a top notch job and provide excellent customer service. I highly recommend Sir Grout!

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Michael L - Chicago, ILJuly 08, 2013

The work was fantastic, start to finish. We cook extensively, and messily, and the backsplash looked pretty bad. We did not think it could be repaired and still look good, but we wanted to believe the before-and-after pictures on the Sir Grout web site. Dan did not have a white/ivory that matched our grout, but he was able to create a custom color match. He spent a good amount of time with me to get just the right blend, and he had patience and a smile throughout, even though it was a fixed price bid (which might have incented him to rush me, which he did not). He also gave me some of the leftover materials, for touch up. The kitchen bathroom caulk was also repaired and similarly looks like new. We initially received a comprehensive quote for several rooms in our house, and we decided to skip some of the other rooms because we thought the price was too high. I almost marked the price as a "B" in this review. Although I believe the price was a bit high based on pure math with labor hours and materials, the value we received was much higher than the price we paid. (So keep that in mind if you are looking at a similarly high estimate.) The backsplash looks like brand new, and it is gorgeous. We are now considering doing one or two other projects in the house with Dan and Sir Grout. Dan and his assistant were true professionals, and it was a pleasure doing business with them.

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CT - Lake Forest, ILJuly 07, 2013

Sir Grout is an exemplary company. I called them because I was unhappy with the previous company I hired to clean and seal my grout. The work looked great when the previous contractor finished the job; however, it didn't last nearly as long as I was promised. Needless to say, within a year, I was right back where I started.

My experience with Sir Grout turned out to be completely the opposite. The sales team was very professional, providing a detailed explanation of the work that would be completed at my home, in writing. The price was higher, but comparable to what I had previously paid.

Sir Grout's workers were timely, courteous, and professional grouters. They completed a clean and color seal of my entire bathroom - including the shower and the bathroom floor. The finished work looked very similar to my first grout clean and seal experience. The difference was that it actually lasted!

My grout looks just as good today as when the job was finished a year and a half ago. I also received a five-year written warranty from Sir Grout, so I am confident the work will continue to hold up well into the future.

I would highly recommend Sir Grout to anyone who is looking to have a long lasting and professional grout clean and seal completed.

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Maria N - Lagrange, ILJuly 02, 2013

The worker did meticulous work. I didn't mind the extra time it took because he was doing the job like he was doing it for his own house. The final product was outstanding. I would definitely recommend Sir Grout to anyone needing tile grout work.

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Christopher L - Chicago, ILJuly 02, 2013

Overall very happy with work. This is the second time using Sir Grout and on both occasions we received very good customer service. Work was completed as promised and they seemed to want the customer to be completely happy with work.

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For your convenience, below shows the various counties and cities where we provide service:

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