Below are various video and written testimonials of satisfied customers.
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Ann came to my home for a complete inspection, to take measurements, and clarify what services were available. She made helpful suggestions and set expectations for available services, product information, job performance, etc. Her estimate provided a clear scope of service at an excellent value. She maintained direct contact throughout execution of the project. My technicians, Alex and Eddie, arrived right on time, were extremely courteous, engaging, and did a fantastic job. Once they set up their equipment, they walked me through to explain what would be done, step by step. They were focused on delivering quality work throughout the entire project, cleaned up, and finished right on time as promised. Sir Grout was also very flexible in working around my schedule and budget. This was my first time working with Sir Grout and I can't imagine working with anyone else when it comes to stone and tile maintenance!
I had no idea that the grout on my ceramic tile floor could even be cleaned. Basically, I'd given up on cleaning it myself, after many attempts with no visible improvement. I thought that I'd have to replace all of the grout and thought, "what a mess!" Sir Grout cleaned everything, brightened the grout, and "sealed the deal." The floors look new! I can't believe that I waited for seven years to take care of this. Dan and his assistant were professional from start-to-finish. It was a pleasure working with them. Don't wait! Take care of your ceramic floors NOW. You'll be glad that you did.
We purchased our house in 2008 and wanted to do something with the tile flooring in the kitchen and three bathrooms. The expense / investment / general upheaval was the main deterrent to pulling the trigger on these projects. Through perusing Angie's list, I stumbled upon Sir Grout's process which was new to me. After reading the reviews and watching an video advertisement, I scheduled to have Dan come out to provide a quote. Dan provided a detail quote for the work and reviewed the process, this took about and hour and half. A bit long, but he was on a roll. When we scheduled the cleaning and grout work to be done, we made some modifications from the original quote (we decided not to do the tile surround in one of the bathrooms) which was no problem for them to modify. It took about 4 hours to do the work and we couldn't be happier. It really does look like we got a new kitchen floor when it was all said and done. Also, at the time I forgot to give them my Angie's List coupon for 10% off. When I call, they accepted by coupon over the phone and sent me a check. Professional service all around.
Dan was prompt in coming out to give the estimate, provided ample information regarding materials and labor involved in the job. This is one of those projects that most don't think of having done and after having my bathroom rehabbed the year before wanted to make sure I maintained the grout work. It still looks good one year later so the job was well done.
Dan came out initially and gave a comprehensive estimate of the entire job. Everything was spelled out and very clear as to pricing and work involved. No surprises. Scheduling seemed to be a problem. I did not know who was going to show up on what day. I think this was just an idiomatic thing because of number of bathrooms and different issues with drying especially in the master bath where work could not commence until basin was finished. They were always very responsive to issues and responded in a timely fashion. All the workers were very professional, polite, pleasant and knowledgeable in their area. Each day when they finished, the area was completely cleaned up. John, one of their more senior employees (length of service not age), always called when he was on his way and I really appreciated this. John also had a wealth of knowledge of everything relating to tile and general construction. I never believed anything could be done with my master shower. The refinishing on the basin left it dazzling! All the grout work is just beautiful. I am so glad I finally made the call to get this work done. It was expensive, but was also labor intensive due to the age of the tile and bathrooms. I highly recommend this company and their work.
I just purchased high rise condo and wanted to rework the grout in the bathrooms and kitchen before my household goods arrived. Dan answered inquiry promptly, scheduled appointment and visited site for estimate. The estimate was detailed with what work would be completed, the products to be used and transparent pricing. He explained the risks and benefits of completing each project component, presented a menu of options and left everything behind for me to consider. There was no high pressure or commitment necessary on the spot. The crew was professional, completed all of the work as defined and left the place spotless. I would definitely use them again and I give them two thumbs up as a referral to others!
The grout in my shower had been cracked for some time. The developer put a layer of caulk over to prevent water getting in but over time became black. I replaced with similar calk thing but had the same issue. I called Sir Grout who came over and gave me options for replacing it. I went with the epoxy grout and it looks great. They also refinished my shower floor. I learned the hard way what vinegar does to natural stone. They both look great. Sir grout did an awesome job.
The owner, Dan Lundstedt, came out to provide an estimate the day after I called. He was very friendly, provided very reasonable advice, and did not push any unnecessary services. In our master bathroom steam shower, the grout lines became covered in resistant mildew despite regular cleaning. You will need to pay a deposit of 25% of the estimate to hold a date for the work, paid by check. First available date to do the work was about a week. Two workmen did the work. They steam cleaned and removed the mildew with razor blades, then colorsealed and recaulked with epoxy (which should be more resistant to mildew) now it looks like new! They also steam cleaned and colorsealed downstairs shower/bath, sealed a large granite counter, and recaulked the kitchen sink. Price above is what I paid after 10% Angie's List coupon was applied. The workers were very polite and explained what they were doing at every step. They worked from about 8:30 to 5:30 with a 30 min lunch break. Dan was also very responsive. Our original quote included one item that the workmen decided did not need to be done, but we forgot to remove that when settling the bill. I emailed Dan that I overpaid, and he mailed me a check for the difference. Overall, I'm very pleased with the entire experience. Unfortunately, as the owner of three travertine bathrooms, I will inevitably need this service again - but at least I know who to call!
Sir Grout was a pleasure to deal with from my initial inquiry through the execution of the job. Dan and his crew were polite, punctual, professional, careful, and attentive to detail. We are completely satisfied with the work.
I found Sir Grout on Angie's List and decided to give them a try. The shower in my main bathroom was built in the 1920's and I wanted to preserve the beautiful old tiles, fill in the decaying grout, and eliminate numerous pockets of mold that had made a home there. Sir Grout professionally steam cleaned the entire tile surface destroying the mold and then regrouted the tile caulking completely around where the tile meets the wall. The final process, applying the clear seal, was done and my shower looked like new - you could even see sparkles when the light hit it! It's now December and the shower still looks great even the mold has failed to return! My thanks to Sir Grout for the excellent professional job that they performed.
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