Testimonials

Dan is great to work with responsive in the bidding, scheduling and follow-up. This turned into a bigger job than expected because we had deferred maintenance. When it became clear that more time was needed Dan thoughtfully modified the cost of the job and completed the work in a very thorough way. The results look terrific on all three of the components shower stall and two bathroom floors. We will use Dan again without question.

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My first impression of Sir Grout was very professional. The person I spoke with on the phone was very friendly and was able to set an appointment right away. When I met Dan, I thought he was also very friendly and professional. He took his time to inspect the work I needed done and gave a reasonable estimate. I had a written estimate in hand and a service appointment set before he left. The men who came to do the repairs arrived on time and finished early. They went over the list of things to do before starting and showed me the completed work before they left. I was very pleased with everything, but I was most impressed with a broken tile repair. I had a broken tile around the master tub and feared I would have to replace all of the tile in the bathroom if I couldn't repair it. Sir Grout was able to repair the broken tile and make it appear nearly unnoticeable. I am very happy with Sir Grout and I would recommend them to all of friends.

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Like most of us today, we are inundated daily with telephone sales pitches and more ads in our post office box than actual mail. It wasn't always this way but it forces us to be more selective about what we read or even calls to which we chose to listen. Somehow, your mail ad got through to us. Timing certainly makes a difference and we knew or new home needed grout work in our master bathroom.

Despite my wife's suspicions, she accepted the appointment I made for an estimate from Sir Grout. Dan, the owner and all around good guy, gave what I believed to be a reasonable estimate. He also explained the process he would be going through in great detail. One always takes a risk, particularly when time consuming but sensible references are not performed. We took that risk because we have so much on our plate that we haven't even finished unpacking from our first of the year move. Dan also exuded confidence. I was taking a major risk with my marriage but my gamble was rewarded.He showed up on time and spent the entire day, turning down our dinner offer, to complete a job that was bigger than even he expected. He also left the job site cleaner than when he started. We're checking to see if he might be branching into housekeeping!

We followed his instructions on how to treat the grout initially and he even left a bottle of grout to be used on any spots that might have been missed or pop up by accident later. So far, I can only say our "gamble" paid off and I am happy to offer my recommendation for Sir Grout to others seeking his service down the road.

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Completely smoothly.

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The servicemen were here on time, explained the procedure, moved the furniture out and back, assisted me with choosing a color, cleaned up completely and explained the best way to care for my floor. They were the nicest servicemen I've ever had in my home. Two weeks after I had the floors done, we had a party, friends and family that had been at my home before thought I had a brand new floor installed. Professionalism, reliability, excellent workmanship and reasonable pricing, you get it all with "Sir Grout".

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We had a disaster a permanent-marking art pen had exploded and sprayed around the bathroom. though it washed off the ceramic wall and floor tiles, the grout was permanently stained with dark blue. Sir Grout cleaned the floor and walls and covered the grout lines with new color. It's been 8 months, and everything still looks great. Dan carefully explained what was going to happen, and the crew that did the work was very competent. I thought the price was fair. I would definitely recommend Sir Grout.

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We had a shower put in by someone that wasn't (we found out later) a very skilled person, and it wasn't put in correctly. It grew mold almost instantly. We lived with it for so long because we didn't realize that it could be fixed so effortlessly and at a reasonable cost. We finally couldn't live with it any more, and I called Sir Grout. SO glad we did. The work was great, and the cost was reasonable! It was done it one day, and the gentleman that did the work was so nice and explained everything to my husband when he was finished. We wished we did it sooner. Wow!

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Great experience, I'd use them again.

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Called Sir Grout in early March to inquire about cleaning and re-caulking my shower since mold was showing up in the corners. Spoke with Dan, who I found to be quite friendly and professional. He came by about a week later and gave me an estimate to complete the work. After explaining what he needed to do to obtain the results I wanted, we agreed to the $550 estimate and scheduled an appointment for his technician to come complete the job. Day of appointment: Marco showed up about ten minutes early and offered to get started or wait whatever was convenient for us. Marco was very nice, professional, and really did a thorough job. The results look nearly the same as what you see in the pictures on Sir Grout's website it really does make a difference. My parents are already in touch with Sir Grout, and I would not hesitate for a moment to refer friends and family in the future.

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I highly recommend these guys! They are professional, conscientious, do excellent work, have a good product and follow up to insure satisfaction.

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