Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
The service was beyond excellent, because the technician called before he arrived. The supervisor arrived mid-job to check on the status of the job. The technician himself was very professional. The work itself was excellent. I would recommend them highly. I have actually received an estimate from them to do more extensive work on our bathroom. We were very pleased with their price as well.
After purchasing a condo, we had a considerable amount of work we wanted done prior to move in. It was important to us to have competent and responsive contractors. Additionally, since we were not living there at the time, each contractor had to be admitted by the staff at the building.The tile was one of the ugliest parts of the condo, and I honestly didn't think it could ever look good, but we decided to have it cleaned rather than replaced, both because of cost and the disruption that tile replacement would cause. The grout was black from years of neglect. I chose Sir Grout because of the excellent recommendations on Angie's list. Dan Lundstedt, the owner, responded quickly to my request for a proposal. We made an appointment for Dan to see the tile. He arrived on time, with color samples for the color seal of grout lines and all the necessary equipment for measuring and giving the estimate. Dan had his laptop and a small printer and was able to give us a printed estimate on the spot.On the day the work was to be done, Alex, the technician arrived on time to begin cleaning. He also had various examples of color seal for the grout, and put some of each on the floor so we could choose the one we liked best. It took us a while to decide, but Alex was patient while we made our decision. He also had a paint like covering for repairing any nicks in the tile. After choosing the appropriate color, we left Alex in the condo to complete the work. Alex had a lot of area to cover and it was a warm day prior to the time the air conditioning was turned on in the building. Despite that, we arrived back at the time Alex told us he would be finished, and I was very pleasantly surprised at the excellent results. It looked like new tile with a nice clean grout. I didn't have to feel bad about ugly tile any more. Alex also provided us with some grout sealer and explained how to keep the tile clean.The final bill was exactly what Dan had given us on the estimate. Having no basis for comparison I don't know how the price may have compared with other companies, but I was so happy with the results that I feel the price was worth it.I would recommend Sir Grout to friends.
In my case, exremely well, and I would certainly use Sir Grout for a full project any time in the future.
Very good, did an excellent job. They were right on time; showed up when they said they would be here. Very professional. It was one individual that handled everything. He did not harm the surroundings of the work. Showed additional color selections as options, but we decided to go back to original grout line. When the work was done it looked like it was brand new like when the house was built.
I can't say enough good things about my experience with Dan and Sir Grout. I needed work on two bathroom floors, starting with grinding out old grout. I am thrilled with the results, It looks better now than when the floors were new. They were professional and attentive through every step of the process, from the first phone call to the end. I am so pleased with the results. I should say that until now I always did my own grout repair and I am good at it. But from now on, I will happily pay Sir Grout to do it for me.
My bathrooms look great! Sir Grout did a fantastic job on two small bathrooms in our house. Re-grouted shower tile walls, and cleaned and color sealed bathroom floors. I was happily surprised to learn I could have the color of grout changed (color sealing) on floors without re-grouting! Their workman (Alex) was great. Did a super neat job and everything cleaned up afterwards. Whole job/process took one day and both bathrooms look really clean and sharp. Highly recommend Sir Grout.
They were excellent. They were very helpful. I would use them in the future.
Dan came out promptly and gave me an estimate. The work was scheduled and also done promptly. I forget the name of the gentleman who did the work, But he was very courteous, nice and explained everything to me.
Very pleasant to deal with including Dan. We did have minor issue in the shower where some of the caulking came loose and mold formed.
I called and Sir Grout came out quickly, the same gentlemen took care of the issue.
I am happy with the guys who showed up with the estimate and the guy who did the actual work. I don't know about the price since I did not compare. They were here for 5 hours. They are the only company out there which does this kind of work. They were here when they were supposed to be and they were very professional. I was comfortable with them in my house. I would use them again in the future.
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For your convenience, below shows the various counties and cities where we provide service:
Cook, Illinois
Dupage, Illinois
Kane, Illinois
Lake, Illinois
McHenry, Illinois
Will, Illinois