Testimonials

Went great. Sir Grout wanted to make sure we were happy with the outcome. They also shared very helpful information on how to care for delicate marble (which cleaners to use/avoid, daily 30 sec care, etc.). I'm confident the 'new look' will look good for a long time. Thank you!

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Ann came and gave the estimates for the work we wanted. Each job was quoted separately. One reason we chose Sir Grout was because our floors had a great deal of square footage and they would send a large crew. After signing the contract and giving a $200 deposit, the crew arrived on the scheduled date of service. Eddie lead the 3-man crew. They were punctual and polite throughout their work. I was very picky about the color grout I wanted and the guys were extremely patient waiting for me to decide before beginning that part of the project. They put many samples on grout lines over different parts of the floor that had different lighting that would affect my color choice. Since I was struggling with my decision, they even waited for my husband to drive home (he works nearby) to help me decide. Ann stopped by during the work to check if everything was going all right. Before Eddie and his crew left, they had me walk through and check to see if they had done everything to my satisfaction. If I found something picky that I wanted done, they cheerfully did what I asked. They just wanted me to be pleased with their work. Also, they guarantee their work for a year, so they will come back and do a touch-up or whatever I need if I call. So far, so good though! We are very pleased with the work they did. Our floors look so much better with the color-seal grout!

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We had a leak in our bathroom tile and had several estimates. These ranged from $5000 to $1500. Some made the job seem very complicated , and it would take 2 weeks. Sir Grout came over said it was straightforward, and would take 1 day. They were the lowest estimate. The workers arrived on time, cleaned up, and did a fantastic job. The owner asked how the work was 1 week and 1 month after. The tile work was done well, and we couldn't be more pleased. No reason to call anyone else.

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we had a mess on our hands. Our contractor tiled our shower walls and floor and used the wrong sealant. He used an oil base seal that within a few weeks our white grout was yellow. Our contractor contacted Sir Grout and although they were Busy and it was the end of the year, we agreed to wait for the "A" team who wouldn't be available for almost a month (which says just how good the "A" team is). Once they arrived they were prompt and nice. At the same time our grout was not done correctly by our contractor our marble floor and marble vanity top were also not sealed properly, so within a month we had water stains and scratches in both. Sir Grout has a process for honing and polishing and sealing. We now couldn't be happier...should we ever need Sir Grout again, you bet 100% we will call on Dan for his service and recommend him to anyone needing a fixer up!

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They worked very hard to accommodate my schedule to actually do the work. There were 3 technicians that arrived exactly on time and finished the work in a few hours. I was very pleased with the work. The shower needed some major cleaning and it looks like new. Actually, the entire bathroom looks brand new. I would highly recommend Sir Grout to anyone looking to have tile or grout cleaned.

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Sir Grout does the best job at competitive prices, and it does it with professionalism and a strong sense of customer service. Look no further than Sir Grout for your grout and tile needs. My experience searching for the right company to address the mildew and mold in my shower was initially overwhelming. There are several companies, and I wanted to select the right one. I had another company come and give me a first estimate. The representative did not instill me with confidence that my money would be spent wisely. Sir Grout was my second call. Ann came out and gave me an estimate. In so doing, Ann explained to me exactly the work that would be performed and at what cost. It was approximately 25% higher than the first company, but Ann instilled me with confidence that Sir Grout would deliver unparalleled results. Dan, the owner, also reached out to explain to me the difference in services between Sir Grout and the first company. When an owner does this, it immediately conveys to me: This is someone who cares about his business. I was impressed, and I was immediately more confident in Sir Grout than the first company to perform the work correctly. After thinking about it, I decided to go with Sir Grout. My decision ultimately proved to be a wise one. Dom, the technician, arrived on time and did an exceptional job. My shower looks brand new. In sum, I highly recommend Sir Grout, Everyone with whom I was in contact from Dan, to Ann, to Dom was a professional. I admire that, and I admire the quality work performance too.

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Perfectly. Two technicians arrived on time with their equipment, put covers on their shoes to protect my floors and went right to work. Checked with me to make sure everything was being done to my satisfaction and cleaned up. Went over pricing with me before leaving, and made sure I was satisfied, which I was.

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Excellent service and results. Dan came out promptly and gave me a detailed estimate. He explained the entire process. My floors and grout look brand new. I highly recommend Sir Grout to anyone needing this service. You will not be disappointed. Dan even followed up after the service call as well as 4 months later. I am having them back to re-seal my marble tile in the master bath. It's really nice to deal with professionals who provide great service and care.

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Three professionals worked for about 6 hours on their hands and knees, in some difficult places to get the tile and grout as clean as could be expected. They were professional, and respected the house as they moved through to get to the bathroom. The leader took time at 7pm on a saturday evening to walk us through the care and maintenance to make sure we understood how to keep the tile and grout looking clean and new. He explained various cleaning agents and the ones they recommend and why, and the things to avoid as not to ruin the tile. By the end of the service, these men looked very tired, but my bathroom looked like new again. I would recommend them to anyone and will use them again if I have the need.

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The service from Sir Grout on Clybourn was amazing. First the sales person was efficient and answer all our questions. The technicians who did the work were neat and clean. Since we had two bathrooms they had to come out twice. Each time was done in a professional manner. After 16 years our bathrooms look new and we are now ready to paint. We are looking forward to using them to clean and seal the granite on our fire place and kitchen counters.

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