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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Terry Picture
- Terry
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars
Jamie Picture
- Jamie
Rating 5 Stars

Written Testimonials Pencil

Ronald S - Wauconda, ILApril 18, 2013

The job was done in a timely and professional manor and everything was cleaned up after they left. It took about an hour and the price was fair.

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Jack T - Chicago, ILApril 18, 2013

I would highly recommend Sir Grout, Dan and Mitch to anyone who's looking for the highest quality of professional services in tile cleaning, rehab and refurbish. Thanks to them our bathrooms look great and my only regret is that I should have taken before and after pictures.

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Simon F - Chicago, ILApril 18, 2013

Dan was on time, professional and cleaned up after his work. I have had no problems since, after five years of issues. I would absolutely use his services again and highly recommend him.

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Kathy M - Chicago, ILApril 17, 2013

Dan was very prompt and professional during the estimate process and he also contacted us approximately 6 months later to ask if the work still looked good. The gentleman that performed the work was also very professional, and explained what he was doing during the process and after cleaning up, he made sure we were satisfied. If needed again, I will contact Sir Grout.

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Donald B - Schaumburg, ILApril 14, 2013

They made sure that everything was clean and put back in order.
From start to finish we were very pleased with Sir Grout and would happily recommend them to our family and friends!

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Mara G - Chicago, ILApril 10, 2013

I felt very comfortable with the salesman and he was great about answering all my questions and I did call him on his cellphone several times when I thought of new ones. Although this isn't a cheap service, their estimate was lower than another company. The other company though was planning to regrout which may be more work but we went with Sir Grout mainly because they felt they could get it back to looking great without risking tile damage via regrouting process. I almost got teary from how great it looked. There was nothing for me to clean up and I didn't smell any chemical odors. Although the charge to color seal the floor was only $60 more, decided to skip to skip since we were moving shortly and I wasn't convinced it would make a big difference even though the salesman counseled it would and he was right. I would absolutely use them again

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Stephen G - Chicago, ILMarch 25, 2013

I had Sir Grout do a cleaning and re-grouting of my condo bathroom and they were terrific. Ann came out to scope out the job and gave me a thorough estimate. She explained the process and helped plan the installation of the grab bars that we wanted to add. When Dan's team arrived, they were totally professional. No mess, no fuss. I had to leave for a doctor's appointment during the installation but they took photos of the grab bar placement and sent them to me for approval. Pretty cool!
The job turned out beautifully. Excellent workmanship and the bathroom looks gorgeous - I would highly recommend Sir Grout to my friends and family!

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Robert B - Chicago, ILMarch 11, 2013

Ann came to my home for a complete inspection, to take measurements, and clarify what services were available. She made helpful suggestions and set expectations for available services, product information, job performance, etc. Her estimate provided a clear scope of service at an excellent value. She maintained direct contact throughout execution of the project. My technicians, Alex and Eddie, arrived right on time, were extremely courteous, engaging, and did a fantastic job. Once they set up their equipment, they walked me through to explain what would be done, step by step. They were focused on delivering quality work throughout the entire project, cleaned up, and finished right on time as promised. Sir Grout was also very flexible in working around my schedule and budget. This was my first time working with Sir Grout and I can't imagine working with anyone else when it comes to stone and tile maintenance!

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Laural R - Buffalo Grove, ILMarch 10, 2013

I had no idea that the grout on my ceramic tile floor could even be cleaned. Basically, I'd given up on cleaning it myself, after many attempts with no visible improvement. I thought that I'd have to replace all of the grout and thought, "what a mess!" Sir Grout cleaned everything, brightened the grout, and "sealed the deal." The floors look new! I can't believe that I waited for seven years to take care of this. Dan and his assistant were professional from start-to-finish. It was a pleasure working with them. Don't wait! Take care of your ceramic floors NOW. You'll be glad that you did.

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John C - Oak Park, ILMarch 07, 2013

We purchased our house in 2008 and wanted to do something with the tile flooring in the kitchen and three bathrooms. The expense / investment / general upheaval was the main deterrent to pulling the trigger on these projects. Through perusing Angie's list, I stumbled upon Sir Grout's process which was new to me. After reading the reviews and watching an video advertisement, I scheduled to have Dan come out to provide a quote. Dan provided a detail quote for the work and reviewed the process, this took about and hour and half. A bit long, but he was on a roll. When we scheduled the cleaning and grout work to be done, we made some modifications from the original quote (we decided not to do the tile surround in one of the bathrooms) which was no problem for them to modify. It took about 4 hours to do the work and we couldn't be happier. It really does look like we got a new kitchen floor when it was all said and done. Also, at the time I forgot to give them my Angie's List coupon for 10% off. When I call, they accepted by coupon over the phone and sent me a check. Professional service all around.

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