Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
The bathrooms turned out great. Mitch (employee) did an amazing job with the grout cleaning. It looked better than when we moved into the place (should have been the first thing we did prior to moving in). Mitch provided me with directions on how to keep up with the clean tile after their cleaning, but this is what one should expect when you pay to have grout cleaned. What wasn't expected was the level of professionalism. When Dan came out, he provided a printed estimate within a half an hour. We set up an appointment and they showed up at the correct time. No 4 hour window. They respected our home and family and cleaned up after themselves.
Give Dan a call. You won't regret it.
Great. They did a great job sealing everything up and the service guy gave me some tips on how to seal my tile. About 8 months later one small area of grout had shrunk and pulled away leaving a hole for water to get through. Sir Grout came in and fixed it the same day I contacted them free of charge! I truly appreciate that they stand behind their work! It has now been over a year since the initial service and no further issues to speak of. I will definitely use Sir Grout again.
It looks really good. They are all real professional. They forgot to do the back splash so I called them, and they got right back to me and finished the backsplash. I was happy with the price. It looks like new now. I felt really comfortable with them in the house and they were personable.
Two guys did the job. The job took a day or two longer than anticipated but I was very pleased with the finished project. The guys were very professional and kind.
I think everything went great overall. The technician was very prompt and spent a good amount of time on the job. The tile and grout will both stained and also from my dog had a few accidents in there. It really made a difference in the long run. I would definitely use them in the future and the worker was very helpful in what do to do in the future. Great job overall!
The job went fairly well. The technician was about an hour late. Not 100% sure I would use them again.
First, the salesman, Joe, was very knowledgeable, generous with his time and provided a very detailed proposal. The technician who came to do the work a few weeks later was very prompt and professional and did excellent work. He worked very hard for several hours without any breaks, and thoroughly cleaned up afterward (He also finished the job in less time than had been estimated.) We are very satisfied with the results. Everything looks great. A few months later, Dan Lundstedt, the owner, followed up with us to ask if everything had gone well and if we were satisfied. I assured him that we were, but mentioned that a very small section of caulk was starting to come off due to the pressure of the water hitting it. (I don't think this is the fault of the technician, but suspect that we will need clear silicone in that particular spot rather than caulk.) Dan indicated that we could call the office to arrange to have someone take care of that, which we will do. I was impressed by his follow-up.
I moved into this condo at the end of April. The previous owners had trashed the shower and the tile was very stained and corroded. I obtained 3 estimates from various firms. Sir Grout was the least expensive and also the most reassuring. They promised the tile could be repaired and cleaned without needing replacement. They were very accommodating with my work schedule as well as scheduling the work soon after I moved in. The owner showed up and explained the process and expected time/work on the first day. It was an expected two-day job and that is what it took. He worked late the second night but I'd have to say I wouldn't have minded if he stayed until midnight to finish. The work was that great. The shower was completely restored and looked brand new. They were also helpful with tips to help prevent such tile damage in the future. The owner followed up to check on the status of the shower months later. It still looks brand new and I could not be happier with the work and service provided. I was quoted by several people upwards of 5 times what Sir Grout estimated and charged. I'm so happy I kept looking, and I would absolutely recommend their services (from minimal grout upkeep to complete tile renewal in my case) to anyone in the future.
I learned of Sir Grout through advertising that arrived in the mail, and couldn't be happier that I placed that first call to Dan Lundstedt to discuss my various flooring, tile/grout, and stone needs. Dan scheduled a site visit soon after my call, and was very thorough, both in asking pertinent questions on how my surfaces had been maintained previously, as well as offering suggestions on restoration and ongoing maintenance.
I was impressed by Dan's choice to use proven top quality, non-toxic products, rather than the harsh commercial brands others employed. My biggest concern was an entire level of my home having cork flooring, that had been so poorly installed, followed by failed attempts by other contractors to correct the discolored, scuffed, drab surface, that I was to the point of considering replacing the entire floor with hardwood. Dan reassured me that he would research the best products for cork, and returned with 3 sample finishes of matte to glossy, to apply in an inconspicuous area of the closet, for my approval. Sir Grout's technicians arrived on time for our scheduled appointment a few weeks later (as I requested), moved furniture as needed to work area by area, and achieved remarkable results after an initial cleaning and just a single application of the high traffic protective floor coating we had agreed on. The crew leader chose to apply 2 more coatings, for the best results. Now, 4 months later, I am reminded of Sir Grout's expertise each time I look around at my beautifully restored cork flooring, in a rich, deep brown satin finish, with not a scuff in sight.
On the same day of work, the tiles and grout on my shower walls and ceiling were steam cleaned, and a perfect match for my original grout color was blended and applied before sealing. Any evidence of mold/mildew was scraped out from the seams along the floor, a mold resistant product was applied, and the seams recaulked. I wanted to preserve that fresh, clean, disinfected state of my shower forever, though totally unrealistic, so it's just good to know Sir Grout is always ready to come back, not because the work will need to be repeated, but only because I will want the work to be repeated.
At the end of the day, I was so convinced of Sir Grout's exceptional workmanship, that I asked Dan to schedule me for another challenging job, that several before him had attempted with no success. My white limestone flooring, looking like freshly poured cream the day it was installed, began discoloring to a mottled grey, dingy surface soon after. Natural markings hidden deep within the stone are known to rise to the surface once the stone is cut, unbeknownst to me (or my Architect, apparently). Again, Dan calmly reassured me that I could celebrate the beauty of my original stone, after a thorough cleaning, followed by his recommended diamond hone and polish process, to the level of sheen we both chose, and proper sealing. He was right - my limestone looks (almost) new again.
I will continue to recommend Sir Grout without hesitation, and those who know my standards know my recommendations are few but exceptional.
He did a great job and I couldn't believe how good it looks.
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For your convenience, below shows the various counties and cities where we provide service:
Cook, Illinois
Dupage, Illinois
Kane, Illinois
Lake, Illinois
Will, Illinois