Testimonials

We had a shower put in by someone that wasn't (we found out later) a very skilled person, and it wasn't put in correctly. It grew mold almost instantly. We lived with it for so long because we didn't realize that it could be fixed so effortlessly and at a reasonable cost. We finally couldn't live with it any more, and I called Sir Grout. SO glad we did. The work was great, and the cost was reasonable! It was done it one day, and the gentleman that did the work was so nice and explained everything to my husband when he was finished. We wished we did it sooner. Wow!

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Great experience, I'd use them again.

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Called Sir Grout in early March to inquire about cleaning and re-caulking my shower since mold was showing up in the corners. Spoke with Dan, who I found to be quite friendly and professional. He came by about a week later and gave me an estimate to complete the work. After explaining what he needed to do to obtain the results I wanted, we agreed to the $550 estimate and scheduled an appointment for his technician to come complete the job. Day of appointment: Marco showed up about ten minutes early and offered to get started or wait whatever was convenient for us. Marco was very nice, professional, and really did a thorough job. The results look nearly the same as what you see in the pictures on Sir Grout's website it really does make a difference. My parents are already in touch with Sir Grout, and I would not hesitate for a moment to refer friends and family in the future.

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I highly recommend these guys! They are professional, conscientious, do excellent work, have a good product and follow up to insure satisfaction.

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Dan & his guys did terrific work! I got 3 estimates. Dan came promptly for the estimate, and it was comparable to other places. But we went with Dan b/c he was extremely personable, made recommendations, and seemed to genuinely care about the quality of the work. Service was scheduled within 2 weeks. Alex and John came and did a great job. Alex in particular was very friendly, professional, and helpful – explaining the process and making suggestions for caulk color and giving me tips on how to maintain the appearance. They worked fast and efficiently, finishing in only 3 hours, less than the 4.5 hour estimate. When I requested, they were worked quieter while our baby napped. My only concern is that they came over 1 hour later than given start time. They called with ETA shortly before arriving. Now, 6 months later, the shower and sinks still look great with minimal cleaning, just like when first finished. There has been no need for further maintenance. Dan also followed up within 6 months to see if the work was still ok, which was very professional and considerate. Definitely recommend them!

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Dan and his guys did a terrific work! I got 3 estimates. Dan came promptly for the estimate, and it was comparable to other places. But we went with Dan because he was extremely personable, made recommendations, and seemed to genuinely care about the quality of the work. Service was scheduled within 2 weeks. Alex and John came and did a great job. Alex in particular was very friendly, professional, and helpful explaining the process and making suggestions for caulk color and giving me tips on how to maintain the appearance. They worked fast and efficiently, finishing in only 3 hours, less than the 4.5 hour estimate. When I requested, they were worked quieter while our baby napped. My only concern is that they came over 1 hour later than given start time. They called with ETA shortly before arriving. Now, 6 months later, the shower and sinks still look great with minimal cleaning, just like when first finished. There has been no need for further maintenance. Dan also followed up within 6 months to see if the work was still ok, which was very professional and considerate. Definitely recommend them!

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Marco came to the unit on the appointment date. He was on time. He did the work, he was very clean and protected the area he was not working in. When the work was done I was extremely satisfied. My tile and the grout areas looked nearly new. In areas where grout had been missing or damaged repairs had been made. It looked just great. Everything was done as the company said it would be done, there was no mess and the technician was very polite and pleasant. I am going to have them work on the rest of the tile flooring in my unit. I highly recommend the company.

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I am writing this review approximately four months after the replacement and the caulk looks as good as the first day it was installed. I want to also mention that Sir Grout did offer a warranty on the caulking for a year after the installation. I doubt I need it, but that is good to know. This is a great company and I would definitely suggest using them for any bathroom caulking repairs.

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I used Sir Grout twice. The first time was on a rental unit. After tenants left after living for two years in a rental unit, my wife and I were horrified to find the tiling and bath in the brand new remodeled bathroom incredibly filthy and full of mold and soap scum, Sir Grout came with two workmen and cleaned for hours. They used a super hot steam machine to completely clean all grout surfaces, and they removed all mold, grime and other dirt. Then they sealed all grout with some sealant which matched the existing grout. The workmen were on time, pleasant, worked very hard for a long time, and my wife and I were extremely pleased with the result. It still looks perfect after three years. I don't recall the cost for that job but I felt it was not unreasonable. The second time we needed work on a very high end remodeled large shower area in our home, we foolishly thought this was easy work and hired another company to do the work, which would have saved us a few bucks. Even though it was a pretty large job, a workman came alone, was nasty from the start, had a steam machine that sounded very weak, left work undone, and then had an attitude about doing it right. Afterwards, we noticed all kinds of problems for which the same workman had to come out again. In the end, sealant was falling off because the grout had not been properly cleaned before sealing (putting sealant over soap scum we believe), and mold was starting to grow under areas where he put in caulking which has never existed previously. Sir Grout was hired to fix the mistakes. I was able to take pictures and send them to Dan, the estimator, and Sir Grout later came with two workmen again, who worked hard for a long time, and fixed almost everything. They even left me with a free sample of sealant to repair any future sealant problems. I say almost everything was fixed because the things that were not completely fixed were things that still looked okay from the first contractor, and the workmen and I both thought they might remain intact from the first contractor's work, but in the end did not. Still, Dan's firm and Dan himself, contacted me about the job, and I acknowledged to him that it was me who had suggested his workmen not to do the extra work, but he still offered to have them come out anyway to fix even those problems. To me this is the mark of a company that takes pride in its work. I would definitely hire them again.

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Please read above. The experience was extremely positive!!
Description of work: Sir Grout cleaned, colored and sealed the quarry tile and grout in my kitchen / laundry room / bar area. I interviewed several companies and Sir Grout offered the best services at the best price. They were timely and did an outstanding job. I had a small problem several months later( my fault) and they responded immediately to my call. Very impressive and very professional. I would highly recommend them!

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