Testimonials

First, the salesman, Joe, was very knowledgeable, generous with his time and provided a very detailed proposal. The technician who came to do the work a few weeks later was very prompt and professional and did excellent work. He worked very hard for several hours without any breaks, and thoroughly cleaned up afterward (He also finished the job in less time than had been estimated.) We are very satisfied with the results. Everything looks great. A few months later, Dan Lundstedt, the owner, followed up with us to ask if everything had gone well and if we were satisfied. I assured him that we were, but mentioned that a very small section of caulk was starting to come off due to the pressure of the water hitting it. (I don't think this is the fault of the technician, but suspect that we will need clear silicone in that particular spot rather than caulk.) Dan indicated that we could call the office to arrange to have someone take care of that, which we will do. I was impressed by his follow-up.

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I moved into this condo at the end of April. The previous owners had trashed the shower and the tile was very stained and corroded. I obtained 3 estimates from various firms. Sir Grout was the least expensive and also the most reassuring. They promised the tile could be repaired and cleaned without needing replacement. They were very accommodating with my work schedule as well as scheduling the work soon after I moved in. The owner showed up and explained the process and expected time/work on the first day. It was an expected two-day job and that is what it took. He worked late the second night but I'd have to say I wouldn't have minded if he stayed until midnight to finish. The work was that great. The shower was completely restored and looked brand new. They were also helpful with tips to help prevent such tile damage in the future. The owner followed up to check on the status of the shower months later. It still looks brand new and I could not be happier with the work and service provided. I was quoted by several people upwards of 5 times what Sir Grout estimated and charged. I'm so happy I kept looking, and I would absolutely recommend their services (from minimal grout upkeep to complete tile renewal in my case) to anyone in the future.

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I learned of Sir Grout through advertising that arrived in the mail, and couldn't be happier that I placed that first call to Dan Lundstedt to discuss my various flooring, tile/grout, and stone needs. Dan scheduled a site visit soon after my call, and was very thorough, both in asking pertinent questions on how my surfaces had been maintained previously, as well as offering suggestions on restoration and ongoing maintenance.

I was impressed by Dan's choice to use proven top quality, non-toxic products, rather than the harsh commercial brands others employed. My biggest concern was an entire level of my home having cork flooring, that had been so poorly installed, followed by failed attempts by other contractors to correct the discolored, scuffed, drab surface, that I was to the point of considering replacing the entire floor with hardwood. Dan reassured me that he would research the best products for cork, and returned with 3 sample finishes of matte to glossy, to apply in an inconspicuous area of the closet, for my approval. Sir Grout's technicians arrived on time for our scheduled appointment a few weeks later (as I requested), moved furniture as needed to work area by area, and achieved remarkable results after an initial cleaning and just a single application of the high traffic protective floor coating we had agreed on. The crew leader chose to apply 2 more coatings, for the best results. Now, 4 months later, I am reminded of Sir Grout's expertise each time I look around at my beautifully restored cork flooring, in a rich, deep brown satin finish, with not a scuff in sight.

On the same day of work, the tiles and grout on my shower walls and ceiling were steam cleaned, and a perfect match for my original grout color was blended and applied before sealing. Any evidence of mold/mildew was scraped out from the seams along the floor, a mold resistant product was applied, and the seams recaulked. I wanted to preserve that fresh, clean, disinfected state of my shower forever, though totally unrealistic, so it's just good to know Sir Grout is always ready to come back, not because the work will need to be repeated, but only because I will want the work to be repeated.

At the end of the day, I was so convinced of Sir Grout's exceptional workmanship, that I asked Dan to schedule me for another challenging job, that several before him had attempted with no success. My white limestone flooring, looking like freshly poured cream the day it was installed, began discoloring to a mottled grey, dingy surface soon after. Natural markings hidden deep within the stone are known to rise to the surface once the stone is cut, unbeknownst to me (or my Architect, apparently). Again, Dan calmly reassured me that I could celebrate the beauty of my original stone, after a thorough cleaning, followed by his recommended diamond hone and polish process, to the level of sheen we both chose, and proper sealing. He was right - my limestone looks (almost) new again.

I will continue to recommend Sir Grout without hesitation, and those who know my standards know my recommendations are few but exceptional.

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He did a great job and I couldn't believe how good it looks.

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I learned of Sir Grout through advertising that arrived in the mail, and couldn't be happier that I placed that first call to Dan Lundstedt to discuss my various flooring, tile/grout, and stone needs. Dan scheduled a site visit soon after my call, and was very thorough, both in asking pertinent questions on how my surfaces had been maintained previously, as well as offering suggestions on restoration and ongoing maintenance. I was impressed by Dan's choice to use proven top quality, non-toxic products, rather than the harsh commercial brands others employed. My biggest concern was an entire level of my home having cork flooring, that had been so poorly installed, followed by failed attempts by other contractors to correct the discolored, scuffed, drab surface, that I was to the point of considering replacing the entire floor with hardwood. Dan reassured me that he would research the best products for cork, and returned with 3 sample finishes of matte to glossy, to apply in an inconspicuous area of the closet, for my approval. Sir Grout's technicians arrived on time for our scheduled appointment a few weeks later (as I requested), moved furniture as needed to work area by area, and achieved remarkable results after an initial cleaning and just a single application of the high traffic protective floor coating we had agreed on. The crew leader chose to apply 2 more coatings, for the best results. Now, 4 months later, I am reminded of Sir Grout's expertise each time I look around at my beautifully restored cork flooring, in a rich, deep brown satin finish, with not a scuff in sight. On the same day of work, the tiles and grout on my shower walls and ceiling were steam cleaned, and a perfect match for my original grout color was blended and applied before sealing. Any evidence of mold/mildew was scraped out from the seams along the floor, a mold resistant product was applied, and the seams recaulked. I wanted to preserve that fresh, clean, disinfected state of my shower forever, though totally unrealistic, so it's just good to know Sir Grout is always ready to come back, not because the work will need to be repeated, but only because I will want the work to be repeated. At the end of the day, I was so convinced of Sir Grout's exceptional workmanship, that I asked Dan to schedule me for another challenging job, that several before him had attempted with no success. My white limestone flooring, looking like freshly poured cream the day it was installed, began discoloring to a mottled grey, dingy surface soon after. Natural markings hidden deep within the stone are known to rise to the surface once the stone is cut, unbeknownst to me (or my Architect, apparently). Again, Dan calmly reassured me that I could celebrate the beauty of my original stone, after a thorough cleaning, followed by his recommended diamond hone and polish process, to the level of sheen we both chose, and proper sealing. He was right my limestone looks (almost) new again. I will continue to recommend Sir Grout without hesitation, and those who know my standards know my recommendations are few but exceptional.

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Work was done as discussed in meeting with Dan. The guy was very professional, took care to clean everything up, and left the room looking great. The work was completed in the timeframe discussed and it looks beautiful. He was also very informative on how to care for the tiles in the future.

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The work was excellently done and in a timely fashion.

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Sir Grout initially came to our home to evaluate the shower stall and provide an estimate. The explanation was thorough and detailed with the manager spending as much time as was required to answer questions. On the day of service, I was not home but my friend Fred was there to observe and provide assistance. Fred advised that, as Sir Grout had indicated, the repair work required 5-6 hours. The process was thorough and the result was impressive. The tile and grout looked new - better than I'd imagined. Not quite one year later, the shower still looks amazing.

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Owner, Dan Lundstedt, came out and gave us a very detailed breakdown quote, as well as what to expect on the day the work was to be done. We were told work would take 8 to 10 hours. That we did not have to stay home the whole day (just let the worker in & be there upon completion). I was contacted via email to confirm the appointment. The appt was scheduled for a Saturday and Eddie promptly showed up at 8 a.m. ready to go. We previously pulled all items out of the bathroom the night before, so he was able to get right to work. I cannot stress just how conscientious Eddie was. We were able to come & go during the day. Each time Eddie went to the next step in his process, he invited us in to view what he'd done & was going to do next. Being the 3rd owner of this particular condo unit, we were well aware of the cracking grout, trace amounts of mildew & mold. What we thought was a darker grout on our floor turned out to be ground in dirt. Eddie was able to clean & color match our grout. The other impressive thing about Eddie was his insistence that the job wouldn't be done or right until he & we were happy. We were so impressed with the final results. For us, the most impressive thing is our master bath looks like a brand new bathroom remodel! The tile is amazing. We could not be happier with our experience with Dan, Eddie & Sir Grout. We highly recommend Dan & his crew for any tile needs.

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Eddie finished and we cannot be happier!!!!!! What a conscientious, courteous and amazing guy he is. He was not happy until our bathroom met his expectations. We are just so pleased with the bathroom and him! I can't enough great things about Eddie and his workmanship. Warmest Regards!

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