Testimonials

I am writing this review approximately four months after the replacement and the caulk looks as good as the first day it was installed. I want to also mention that Sir Grout did offer a warranty on the caulking for a year after the installation. I doubt I need it, but that is good to know. This is a great company and I would definitely suggest using them for any bathroom caulking repairs.

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I used Sir Grout twice. The first time was on a rental unit. After tenants left after living for two years in a rental unit, my wife and I were horrified to find the tiling and bath in the brand new remodeled bathroom incredibly filthy and full of mold and soap scum, Sir Grout came with two workmen and cleaned for hours. They used a super hot steam machine to completely clean all grout surfaces, and they removed all mold, grime and other dirt. Then they sealed all grout with some sealant which matched the existing grout. The workmen were on time, pleasant, worked very hard for a long time, and my wife and I were extremely pleased with the result. It still looks perfect after three years. I don't recall the cost for that job but I felt it was not unreasonable. The second time we needed work on a very high end remodeled large shower area in our home, we foolishly thought this was easy work and hired another company to do the work, which would have saved us a few bucks. Even though it was a pretty large job, a workman came alone, was nasty from the start, had a steam machine that sounded very weak, left work undone, and then had an attitude about doing it right. Afterwards, we noticed all kinds of problems for which the same workman had to come out again. In the end, sealant was falling off because the grout had not been properly cleaned before sealing (putting sealant over soap scum we believe), and mold was starting to grow under areas where he put in caulking which has never existed previously. Sir Grout was hired to fix the mistakes. I was able to take pictures and send them to Dan, the estimator, and Sir Grout later came with two workmen again, who worked hard for a long time, and fixed almost everything. They even left me with a free sample of sealant to repair any future sealant problems. I say almost everything was fixed because the things that were not completely fixed were things that still looked okay from the first contractor, and the workmen and I both thought they might remain intact from the first contractor's work, but in the end did not. Still, Dan's firm and Dan himself, contacted me about the job, and I acknowledged to him that it was me who had suggested his workmen not to do the extra work, but he still offered to have them come out anyway to fix even those problems. To me this is the mark of a company that takes pride in its work. I would definitely hire them again.

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Please read above. The experience was extremely positive!!
Description of work: Sir Grout cleaned, colored and sealed the quarry tile and grout in my kitchen / laundry room / bar area. I interviewed several companies and Sir Grout offered the best services at the best price. They were timely and did an outstanding job. I had a small problem several months later( my fault) and they responded immediately to my call. Very impressive and very professional. I would highly recommend them!

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The job was done in a timely and professional manor and everything was cleaned up after they left. It took about an hour and the price was fair.

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I would highly recommend Sir Grout, Dan and Mitch to anyone who's looking for the highest quality of professional services in tile cleaning, rehab and refurbish. Thanks to them our bathrooms look great and my only regret is that I should have taken before and after pictures.

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Dan was on time, professional and cleaned up after his work. I have had no problems since, after five years of issues. I would absolutely use his services again and highly recommend him.

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Dan was very prompt and professional during the estimate process and he also contacted us approximately 6 months later to ask if the work still looked good. The gentleman that performed the work was also very professional, and explained what he was doing during the process and after cleaning up, he made sure we were satisfied. If needed again, I will contact Sir Grout.

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They made sure that everything was clean and put back in order.
From start to finish we were very pleased with Sir Grout and would happily recommend them to our family and friends!

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I felt very comfortable with the salesman and he was great about answering all my questions and I did call him on his cellphone several times when I thought of new ones. Although this isn't a cheap service, their estimate was lower than another company. The other company though was planning to regrout which may be more work but we went with Sir Grout mainly because they felt they could get it back to looking great without risking tile damage via regrouting process. I almost got teary from how great it looked. There was nothing for me to clean up and I didn't smell any chemical odors. Although the charge to color seal the floor was only $60 more, decided to skip to skip since we were moving shortly and I wasn't convinced it would make a big difference even though the salesman counseled it would and he was right. I would absolutely use them again

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I had Sir Grout do a cleaning and re-grouting of my condo bathroom and they were terrific. Ann came out to scope out the job and gave me a thorough estimate. She explained the process and helped plan the installation of the grab bars that we wanted to add. When Dan's team arrived, they were totally professional. No mess, no fuss. I had to leave for a doctor's appointment during the installation but they took photos of the grab bar placement and sent them to me for approval. Pretty cool!
The job turned out beautifully. Excellent workmanship and the bathroom looks gorgeous - I would highly recommend Sir Grout to my friends and family!

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