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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Laurie Picture
- Laurie
Rating 5 Stars
Jamie Picture
- Jamie
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars

Written Testimonials Pencil

Maria N - Lagrange, ILJuly 02, 2013

The worker did meticulous work. I didn't mind the extra time it took because he was doing the job like he was doing it for his own house. The final product was outstanding. I would definitely recommend Sir Grout to anyone needing tile grout work.

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Christopher L - Chicago, ILJuly 02, 2013

Overall very happy with work. This is the second time using Sir Grout and on both occasions we received very good customer service. Work was completed as promised and they seemed to want the customer to be completely happy with work.

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Laura L - Libertyville, ILJune 15, 2013

They finished the job in one day. They didn't waste any time. Asked me questions when needed. Kept any construction debris to a minimum and picked up after themselves. The bathrooms were left clean. They had me walk around and check the areas before they left to make sure I was satisfied. This was one of the best companies I've ever worked with.

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Jeff V - Chicago, ILJune 13, 2013

The workers that came here were great. They were very respectful and hard working. My tile and grout had gotten cracked and brown looking. So I called Sir Grout and they came out within a few days and gave me a few options. They gave a detailed estimate of the planned work. When they came in, the process was very quick, clean and easy. I feel the price was very fair, the work was excellent, and I would definitely use them again and recommend them to others.

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Laura B - Lisle, ILJune 13, 2013

It went great! I scheduled them in December 2012. The guys were on time, professional, and worked all day. They made the floors look new again. Keeping the floors clean has been much easier. It has been almost six months and the floors still look almost new. By this time, I would have been on my hands and knees scrubbing the ground-in dirt.

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Brett H - Schaumburg, ILJune 12, 2013

Dan,

Thanks for your efforts to get out bathroom to 1st class shape.

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Elsa V - Chicago, ILJune 09, 2013

Took longer than expected because of the naturally irregular surface of the terra cotta tiles but it was worth it. The work is excellent and my kitchen and hallway are gorgeous. In spite of the extra time it took, Sir Grout stuck to the original price.

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Richard T - Woodale, ILJune 05, 2013

Grout in kitchen and dining room cleaned and partially replaced, caulking around edges of kitchen wall tiles.

The guy (Dan) who did the quote was punctual, professional, and sent a detailed quote by email the next day. The estimate was slightly higher than a competitor's, but after a small price reduction I went with this company since they seemed more thorough and professional. The work was done quickly and was good quality - all grout in my kitchen and dining room was cleaned and partially replaced; the grout is now a uniform color and looks great! Maybe a few dollars more overall but well worth the extra $ for the quality of work.

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Craig H - Chicago, ILMay 19, 2013

Sir Grout did a great job in my bathroom. They re-grouted
ceramic tile and refinished the bathtub. The work was done several months ago, but it still looks like new. They did the job meticulously. Dan, the owner, has followed up a couple of times with me, to make sure I was happy with the work.

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Candy S - Chicago, ILMay 19, 2013

Everything was great from beginning to end. From the first appointment for an estimate, Dan not only arrived promptly but took the extra step to call 30 mins beforehand to let me know he was on his way. Dan was very professional - by first taking off his shoes without hestation before he came in. He went over everything and provided some additional line item costs should I decide to do some additional work. I had a printed estimate in my hand before he left ~20 mins later! I told him I was gathering a few other estimates and would get back to him should I decide to go with them. He mentioned that if I found another competitor that detailed out the same work that came in at a lower cost than their price, that he'd be willing to work with me on getting a reduced cost. After a couple other estimates, I planned to go with another company but their schedule wasn't as accommodating/quick for me so I gave Dan a call to see if he could get closer to this competitor's cost ($200 less). While he did not match the cost of the lower bid, he did come close to the middle and offered me an additional $85 off the cost of the original estimate. The reduction was in addition to the Angie's List discount as well. I was sold! Not only did I have a great experience with the estimate and their flexibility to work with me on cost, I got an appointment to complete the work right away that worked for my schedule perfectly. The guys who came out to do the work were great. They were running behind on the job before me but called me 2hrs in advance to let me know they were running behind and that he would call me in an hour to give me a more concrete time. This worked out even better for me. Justin did as he said and called back with their arrival time. They were actually right on time while I got stuck in traffic an extra 10 minutes! Again, Justin and the other guy (can't remember his name) were professional, courteous, got right to work and were finished in a couple hours - just as I'd been told. My shower looks great!

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