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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Jamie Picture
- Jamie
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars

Written Testimonials Pencil

Jacqueline D - Chicago, ILApril 29, 2013

The servicemen were here on time, explained the procedure, moved the furniture out and back, assisted me with choosing a color, cleaned up completely and explained the best way to care for my floor. They were the nicest servicemen I've ever had in my home. Two weeks after I had the floors done, we had a party, friends and family that had been at my home before thought I had a brand new floor installed. Professionalism, reliability, excellent workmanship and reasonable pricing, you get it all with "Sir Grout".

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Stephanie R - Chicago, ILApril 27, 2013

We had a disaster a permanent-marking art pen had exploded and sprayed around the bathroom. though it washed off the ceramic wall and floor tiles, the grout was permanently stained with dark blue. Sir Grout cleaned the floor and walls and covered the grout lines with new color. It's been 8 months, and everything still looks great. Dan carefully explained what was going to happen, and the crew that did the work was very competent. I thought the price was fair. I would definitely recommend Sir Grout.

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Dawn V - Palatine, ILApril 26, 2013

We had a shower put in by someone that wasn't (we found out later) a very skilled person, and it wasn't put in correctly. It grew mold almost instantly. We lived with it for so long because we didn't realize that it could be fixed so effortlessly and at a reasonable cost. We finally couldn't live with it any more, and I called Sir Grout. SO glad we did. The work was great, and the cost was reasonable! It was done it one day, and the gentleman that did the work was so nice and explained everything to my husband when he was finished. We wished we did it sooner. Wow!

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James W - Oak Park, INApril 24, 2013

Great experience, I'd use them again.

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Kevin F - Chicago, ILApril 22, 2013

Called Sir Grout in early March to inquire about cleaning and re-caulking my shower since mold was showing up in the corners. Spoke with Dan, who I found to be quite friendly and professional. He came by about a week later and gave me an estimate to complete the work. After explaining what he needed to do to obtain the results I wanted, we agreed to the $550 estimate and scheduled an appointment for his technician to come complete the job. Day of appointment: Marco showed up about ten minutes early and offered to get started or wait whatever was convenient for us. Marco was very nice, professional, and really did a thorough job. The results look nearly the same as what you see in the pictures on Sir Grout's website it really does make a difference. My parents are already in touch with Sir Grout, and I would not hesitate for a moment to refer friends and family in the future.

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Camille G - Wheaton, ILApril 22, 2013

I highly recommend these guys! They are professional, conscientious, do excellent work, have a good product and follow up to insure satisfaction.

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Sabar A - Chicago, ILApril 21, 2013

Dan & his guys did terrific work! I got 3 estimates. Dan came promptly for the estimate, and it was comparable to other places. But we went with Dan b/c he was extremely personable, made recommendations, and seemed to genuinely care about the quality of the work. Service was scheduled within 2 weeks. Alex and John came and did a great job. Alex in particular was very friendly, professional, and helpful – explaining the process and making suggestions for caulk color and giving me tips on how to maintain the appearance. They worked fast and efficiently, finishing in only 3 hours, less than the 4.5 hour estimate. When I requested, they were worked quieter while our baby napped. My only concern is that they came over 1 hour later than given start time. They called with ETA shortly before arriving. Now, 6 months later, the shower and sinks still look great with minimal cleaning, just like when first finished. There has been no need for further maintenance. Dan also followed up within 6 months to see if the work was still ok, which was very professional and considerate. Definitely recommend them!

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Sabah A - Chicago, ILApril 21, 2013

Dan and his guys did a terrific work! I got 3 estimates. Dan came promptly for the estimate, and it was comparable to other places. But we went with Dan because he was extremely personable, made recommendations, and seemed to genuinely care about the quality of the work. Service was scheduled within 2 weeks. Alex and John came and did a great job. Alex in particular was very friendly, professional, and helpful explaining the process and making suggestions for caulk color and giving me tips on how to maintain the appearance. They worked fast and efficiently, finishing in only 3 hours, less than the 4.5 hour estimate. When I requested, they were worked quieter while our baby napped. My only concern is that they came over 1 hour later than given start time. They called with ETA shortly before arriving. Now, 6 months later, the shower and sinks still look great with minimal cleaning, just like when first finished. There has been no need for further maintenance. Dan also followed up within 6 months to see if the work was still ok, which was very professional and considerate. Definitely recommend them!

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Stephen O - Chicago, ILApril 19, 2013

Marco came to the unit on the appointment date. He was on time. He did the work, he was very clean and protected the area he was not working in. When the work was done I was extremely satisfied. My tile and the grout areas looked nearly new. In areas where grout had been missing or damaged repairs had been made. It looked just great. Everything was done as the company said it would be done, there was no mess and the technician was very polite and pleasant. I am going to have them work on the rest of the tile flooring in my unit. I highly recommend the company.

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Mike M - Chicago, ILApril 19, 2013

I am writing this review approximately four months after the replacement and the caulk looks as good as the first day it was installed. I want to also mention that Sir Grout did offer a warranty on the caulking for a year after the installation. I doubt I need it, but that is good to know. This is a great company and I would definitely suggest using them for any bathroom caulking repairs.

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