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Testimonials

Below are various video and written testimonials of satisfied customers.

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Click on each image below to play the Video Testimonial

Jamie Picture
- Jamie
Rating 5 Stars
Michael Picture
- Michael
Rating 5 Stars
Laurie Picture
- Laurie
Rating 5 Stars
Terry Picture
- Terry
Rating 5 Stars

Written Testimonials Pencil

Nancy C - Chicago, ILNovember 18, 2013

The work on this job was more than anyone anticipated at the start. We had a leak underneath our tile. We had to remove and replace all of the grout in the shower, remove and replace 1/2 of the tiles on the floor. We had a little issue that the sales rep, Ann, smoothed out. She was there on every detail, making sure all issues were covered, as agreed. All involved did a great job to make our bathroom look beautiful again!
We would use them again and we would recommend them to others.

via:
William H - Oak Park, ILNovember 09, 2013

Dear Sir Grout,I had my bathroom floor and wall tile cleaned and repaired, and the work is excellent! The place is 45 years old and I'm sure it looks better now than when it was built!

via:
Joseph G - Chicago, ILOctober 16, 2013

It turned out well. They did a good job.

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David D - Chicago, ILOctober 12, 2013

The bathrooms turned out great. Mitch (employee) did an amazing job with the grout cleaning. It looked better than when we moved into the place (should have been the first thing we did prior to moving in). Mitch provided me with directions on how to keep up with the clean tile after their cleaning, but this is what one should expect when you pay to have grout cleaned. What wasn't expected was the level of professionalism. When Dan came out, he provided a printed estimate within a half an hour. We set up an appointment and they showed up at the correct time. No 4 hour window. They respected our home and family and cleaned up after themselves.

Give Dan a call. You won't regret it.

via:
Sarah S - Chicago, ILOctober 11, 2013

Great. They did a great job sealing everything up and the service guy gave me some tips on how to seal my tile. About 8 months later one small area of grout had shrunk and pulled away leaving a hole for water to get through. Sir Grout came in and fixed it the same day I contacted them free of charge! I truly appreciate that they stand behind their work! It has now been over a year since the initial service and no further issues to speak of. I will definitely use Sir Grout again.

via:
Mary L - Woodridge, ILOctober 07, 2013

It looks really good. They are all real professional. They forgot to do the back splash so I called them, and they got right back to me and finished the backsplash. I was happy with the price. It looks like new now. I felt really comfortable with them in the house and they were personable.

via:
Matthew P - Chicago, ILOctober 04, 2013

Two guys did the job. The job took a day or two longer than anticipated but I was very pleased with the finished project. The guys were very professional and kind.

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Christie S - Chicago, ILSeptember 23, 2013

I think everything went great overall. The technician was very prompt and spent a good amount of time on the job. The tile and grout will both stained and also from my dog had a few accidents in there. It really made a difference in the long run. I would definitely use them in the future and the worker was very helpful in what do to do in the future. Great job overall!

via:
Craig B - Skokie, ILSeptember 20, 2013

The job went fairly well. The technician was about an hour late. Not 100% sure I would use them again.

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Anita R - Chicago, ILSeptember 19, 2013

First, the salesman, Joe, was very knowledgeable, generous with his time and provided a very detailed proposal. The technician who came to do the work a few weeks later was very prompt and professional and did excellent work. He worked very hard for several hours without any breaks, and thoroughly cleaned up afterward (He also finished the job in less time than had been estimated.) We are very satisfied with the results. Everything looks great. A few months later, Dan Lundstedt, the owner, followed up with us to ask if everything had gone well and if we were satisfied. I assured him that we were, but mentioned that a very small section of caulk was starting to come off due to the pressure of the water hitting it. (I don't think this is the fault of the technician, but suspect that we will need clear silicone in that particular spot rather than caulk.) Dan indicated that we could call the office to arrange to have someone take care of that, which we will do. I was impressed by his follow-up.

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For your convenience, below shows the various counties and cities where we provide service:

Cook, Illinois

Dupage, Illinois

Kane, Illinois

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Will, Illinois

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