Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
I'm really thrilled with the work Sir Grout did on my downtown Chicago condo. This is the second time I've used their services and I'm as pleased the second time as I was the first, as they do excellent work. My shower needed a cleaning/sealing and also some work was needed on kitchen countertops. Josh, the technician, who came out did an awesome job and my condo looks so much nicer as a result. It was also nice that they did a FaceTime virtual estimate for me so that they could give me an estimate that way. For anyone who wants no doubt of excellent work, Sir Grout will do a great job!
I'm a repeat customer with Sir Grout for my downtown Chicago condo and I'm really happy with the work they do. The last time I used them was 6 years ago and they did excellent work so I wanted a fresh cleaning on a shower along with some additional new work for some counters. The technician Josh was on time, friendly and did excellent work. One nice thing is that I spotted some additional items which weren't part of my main job and Josh was able to add that to the work I initially needed. Everything looks good as new and my condo really has a much fresher look as a result. I really suggest Sir Grout, as everyone was great to deal with. It was also nice to do a FaceTime virtual estimate so the work could get started pretty quickly.
We had tile work done today and the results are incredible. Andrew from Sir Grout arrived at the beginning of the time window given to me and immediately ran through his plan for each of the three rooms, specifying the process and time frame for completion. He worked efficiently, effectively and we are happy with the outcome. I highly recommend this company who has done tile work for us several times, each time the work lasted and was such an improvement.
Great experience with Dan and Felix in the work getting done. Our showers look wonderful and new!
Mario showed up on time, discussed what he was going to do, and did it exceptionally well! He was polite, cleaned up and explained the work. I highly recommend Sir Grout and Mario!
Jason from Sir Grout was amazing! He was able to address all the many issues on my marble bathroom countertop and small marble-topped table. They look like new. Jasmin was professional, knowledgeable, great at explaining the process and potential outcomes, and just generally a pleasure to work with. Sir Grout was also great in the scheduling and estimate process, which I did remotely. Highly recommend.
I worked with Dan and his team for my home and another property I own. I had a great experience with both Juan and Jasmin. Both bathrooms needed (what I considered to be) serious work. They both followed standard COVID procedures and arrived on schedule. The results were impressive to say the least. In both cases, they not only made everything look new, but also corrected work that had previously been done (by previous owners) poorly. I will definitely work with Dan for any future needs and would be happy to have Juan or Jasmin come back out again. Consistent and quality work!
From estimate to completion of the job they were easy to work with and very responsive. The tech who did the work, Mario, was friendly, kept the job site clean and did a really great job. I'll call Sir Grout again when I need work done.
They made the limestone floor in my kitchen look new again. The technician was personable and pleasant, offered to take off his shoes, and wore a mask. Highly recommended.
Man, where do I even start. I guess some background may help.
We recently moved into our first home. It's a nice home, but at 20 years old it definitely has needed it's fair share of TLC. We opted to redo half our master bathroom, hoping to refurbish/refinish the existing marble tile on the shower and bathtub. Once the renovation was done, I could really tell what poor shape the remainder of the bathroom was in and was pretty bummed out. Grout was cracking, there was quite a bit of mold under some of the caulking, and overall just did not look great against the brand new half.
I had Sir Grout in mind from the gentleman who did our home inspection. I mentioned the plans for the half-remodel/half-refurbish and re-grout, and he mentioned he had just used them and was thrilled with the work. I'm SO glad he recommended them.
I initially did a virtual consultation with Ann. She was extremely accommodating to my chaotic schedule and even took my call after hours, after I accidentally blew past our original appointment time since we were moving earlier that day. I sincerely appreciated it.
Today Mario came out to do the work. I will say I was a worried first time homeowner, panicked about everything, dealing with all sorts of (good and bad) services in and out of the home, you just really don't know what to expect. I had feverishly reviewed all the Yelp reviews ahead of today and of course the few negative outliers were enough to make me second guess the decision.
I'm really glad though that I went through with it in the end, Mario was amazing! Apart from just being genuinely nice (he brought in a heavy package I didn't notice FedEx had dropped off when I was working, many would have just walked past it), he also really showed he cared about my home. He put shoe covers on every time he walked inside (something that I've found many services will not do), he was careful not to ding any walls (I had mentioned they were fairly freshly painted), and he cleaned up everything to a T (and I'm quite a picky customer).
The shower and tub went so well that I asked if he could take a look at some other areas of the house and let me know if it's something they could manage. I was in luck that he was able to stick around a little longer and get these extra areas too, including the foyer and guest bathroom. Saves me having to schedule another appointment and all seriously look ah-mazing.
I'll admit they're not the cheapest, but my 20-year-old shower and tub look basically brand new, my foyer sparkling, and the guest bathroom got a much needed mini-facelift. All around worth every penny I paid, and it was all done in a single day. I'll try to remember to post an update in a few months on how things are holding up.
Before leaving, Mario explained maintenance instructions and answered another million questions from me. I'm seriously so impressed that I only wish every company I hire resulted in as pleasant of an experience and had workers as great as Mario!
I don't have many before pictures, but the after shots speak for themselves. Happy to answer any direct messages about my experience if anyone is still on the fence.
That's okay, we do. Schedule your free quote and we will inspect your tile, grout and natural stone surfaces and provide a recommendation to look like new again.
For your convenience, below shows the various counties and cities where we provide service:
Cook, Illinois
Dupage, Illinois
Kane, Illinois
Lake, Illinois
Will, Illinois
