A Stone Polishing Service in Chicago, IL Gave the Lustrous Elegance Back to Spiaggia Restaurant's Floor
May 19, 2018
Among flooring materials, none is more elegant and luxurious than natural stone. A shiny and radiant stone floor gives charm and refinement to any establishment. Unfortunately, the wear and tear caused by foot traffic and improper cleaning methods can leave a stylish floor looking dim and unappealing. Harsh cleaning products cause dull spots known as etches to appear on the surface, while everyday traffic leaves scratches, which give the floor a run-down appearance. For a high end restaurant like Spiaggia, this is unacceptable, since their lustrous floor gives their establishment the classic beauty and sophistication they are known for. For this reason, when the manager noticed the medallion in the main entrance had lost its shine, he decided to look for a professional stone polishing service in Chicago, IL.
The main entrance to the restaurant receives the most traffic, both day and night. Due to this, it was difficult to maintain. The once gorgeous medallion had become worn and opaque; the cleaning crew tried to solve this problem. They used a mix of hydrogen peroxide and ammonia and began the cleaning routine. After several hours of cleaning, they noticed there were no changes to the surface at all. Concerned with this outcome, the manager went online to look for a professional solution. He searched for the best stone polishing service in Chicago, IL and found Sir Grout Chicago in the top search results. He was immediately impressed with all our before and after pictures, which showed him all the surfaces we had restored. After carefully reading all the positive comments we had received over the years, he gave us a call and scheduled a free evaluation.
We arrived at the restaurant for the consultation on the planned date, ready to offer an effective solution for restoring the stone floor. The manager was waiting for us, and after a brief introduction, we began the inspection. The scratches left by their customer's foot traffic were clearly visible, but we also noticed etches on the surface. We explained that those dull spots are known as etching, which is a dulling of the stone caused by improper cleaning procedures or splashes of acidic substances left on the surface for long periods of time. We could tell the sealer on the stone had been worn out, which had caused the surface to absorb all sorts of liquids and accumulate stains.
We pointed out that natural stone surfaces are porous materials and are highly prone to these kinds of damages. When this happens, they require proper maintenance and professional treatment. We offered the manager a stone polishing service to remove the etching and scratches from the surface and to hone back its radiant luster and beauty. We would also seal it using our proprietary sealant to protect it against water, stains, and spills. Our professional processes and techniques are guaranteed to restore the splendor to any stone surface. After hearing this, the manager was relieved and happy we could solve the problem and immediately set up a date for the job.
A few days later, we returned to Spiaggia restaurant to proceed with the stone polishing service. It was a thorough process that began by cleaning the surface using stone safe cleaning products and a high-speed scrubber. This removed all the dirt and dust from the surface and left it ready for the next step. Once it was completely clean, we began the honing process. Using a low grit pad, we grinded until all etches and scratches were removed. To polish the surface and achieve the shine desired by our client, we continued grinding, increasing the level of grit and using a series of abrasive materials and powders. When the desired gloss was obtained, we finished the procedure by sealing the surface with our proprietary Stone Armor. This sealant is especially useful for the restaurant's entrance because it protects the surface from the wear and tear of heavy foot traffic, all while aiding against spills, stains, and other damaging agents.
After all the steps of the process were completed, the main entrance medallion looked splendid, gleaming beautiful elegance from every angle. All the scratches and dull spots had disappeared, revealing the natural gloss of the stone. The floor regained its gorgeous, natural appearance and looked magnificent. Thanks to our experienced work and techniques, this result would be easy to maintain and would last for a long time.
We invited our clients to see the outcome of our professional work. The manager was impressed with our performance and was pleased with the result. The restaurant's floor looked sparkly and elegant, and he said that it was very important to keep that atmosphere in the establishment. We assured him that we provided long-term results, and we would train them on how to preserve the natural beauty of the floor in the future. After thanking us, he stated that from that point on, he would recommend our services to everyone he knew.
Before leaving, as we do with all our clients, we gave the cleaning crew of the restaurant some recommendations on how to perform proper maintenance and preserve the top condition and luster of the floor.
We Recommended:
- Always keeping the surface as dry as possible. If any spill occurs, they should be removed immediately.
- Always using a damp mop to get rid of dust. This should be done frequently to prevent scratches caused by foot traffic.
- Always using pH-neutral, stone safe cleaners that won't remove the sealer or etch the stone.
- Always using a soft terry cloth when cleaning the surface.
- Using acidic substances to clean the surface. They react with the composition of the stone and leave etches on the surface, causing dull spots to appear.
- Using steel wools or any other abrasive cleaning tools. These materials can leave scratches on the surface and damage the stone.
- Leaving spills and liquids lingering for long periods of time. They are absorbed and stain the stone quickly. For this reason, they should be removed immediately.
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